How fast can a Roofing technician get to my home in Port Townsend?+
Emergency calls jump the queue β we aim to have someone stabilizing an active leak in Port Townsend the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Are you licensed and insured to work in Port Townsend, WA?+
Yes β Big Toms Roofing is fully licensed to perform Roofing in WA, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first β we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Do you handle insurance paperwork?+
Yes β we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Port Townsend customers say this cuts weeks off their claim process.
What's the typical timeline for a replacement?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What roofing materials do you install?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Every Roofing job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Port Townsend?+
We do these regularly for Port Townsend homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Are you only in Port Townsend or do you cover nearby towns?+
Beyond Port Townsend, our crews regularly service the surrounding Port Townsend, WA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
