How fast can a Metal Roofing technician get to my home in Port Townsend?+
Emergency calls jump the queue β we aim to have someone stabilizing an active leak in Port Townsend the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
We give every Port Townsend customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
We hold an active WA contractor license and full insurance coverage, and we'll provide proof of both on request β most Port Townsend customers ask, and we expect that.
Do you offer 24/7 emergency roof repair?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away β we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Do you handle insurance paperwork?+
Yes β we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Port Townsend customers say this cuts weeks off their claim process.
How many days will a reroof take at my Port Townsend home?+
Most residential replacements in Port Townsend take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
Do you install metal roofing or just shingles?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Is your workmanship guaranteed?+
Every Metal Roofing job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Port Townsend?+
Yes, we perform pre-purchase and pre-listing inspections throughout Port Townsend with a written report and photos β useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Do you serve areas outside Port Townsend too?+
Beyond Port Townsend, our crews regularly service the surrounding Port Townsend, WA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
