How fast can a Storm Damage Roof Repair technician get to my home in Port Townsend?+
Emergency calls jump the queue β we aim to have someone stabilizing an active leak in Port Townsend the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Will I get a written estimate before you begin?+
We give every Port Townsend customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
Yes β Big Toms Roofing is fully licensed to perform Storm Damage Roof Repair in WA, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What emergency roofing services are available in Port Townsend?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first β we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Will you work directly with my insurance company?+
Yes β we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Port Townsend customers say this cuts weeks off their claim process.
How long does a full roof replacement take?+
Most residential replacements in Port Townsend take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What roofing materials do you install?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Every Storm Damage Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
How much does a roof inspection cost?+
Yes, we perform pre-purchase and pre-listing inspections throughout Port Townsend with a written report and photos β useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Port Townsend or do you cover nearby towns?+
Beyond Port Townsend, our crews regularly service the surrounding Port Townsend, WA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
